Lydia Kronawetter
Strategy & Operations | People Experience
Skilled at navigating the grey to bring clarity and colour to fast-moving teams.
Currently COO and formerly Chief of Staff, I’ve helped build teams, scale operations and shape culture from the inside out. Co-piloting founders to bring their vision to life.
My focus spans leadership & manager effectiveness, cultural change management, system design, internal communication and operating system overhauls. Translating business strategy into organisational execution is my happy place.
Based in the Netherlands, I’m always up for a coffee with curious folks.
Drop me a note on LinkedIn.
Professional Experience
Neople
Chief Operating Officer
September 2024 - Present
FeedbackFruits
Chief of Staff
April 2023 - September 2024
Head of Business Operations
January 2023 - April 2023
Microsoft
Education Industry Executive
March 2021 - October 2022
Account Executive
November 2022 - March 2021
Isobar
Client Experience Director
November 2019 - November 2022
Delivery & Client Services
February 2017 - November 2019
Shuttlerock
Customer Success & Implementation
March 2015 - February 2017
Key skills
Crafting a compelling narrative for stakeholders, customers and senior leaders
Understanding of SaaS, PaaS, technology platforms and services
Creation of customer acquisition and retention strategies
CX and design thinking methodologies and research
Product roadmap planning and management
Driving cross-functional, engaged teams
Sales pipeline management
Data-driven decision making
Agile sprint methodologies
Leadership with empathy
Career Highlights
Microsoft
Winner of the Microsoft Gold Club Award 2022 for extraordinary performance and business impact.
Microsoft
Finalist for Rising Star Category at the Women in ICT Awards 2022.
Microsoft
Closed significant software renewal deal for all of K-12 sector in with Ministry of Education New Zealand.
Isobar
Awarded Branded Mammoth Award for the person who best lives by Isobar's values most consistently.
Isobar
Managed a $1.5M+ PropTech SaaS product from inception to go-to-market.
Isobar
Client lead for high growth New Zealand startups such as Centrality, Ask Nicely, Halter and Serko.
Commitment to My Community
I believe workplaces have a responsibility to act as good corporate citizens - creating space for employees to connect their passions with the company’s mission and values.
At FeedbackFruits, I initiated employee resource groups (ERGs) focused on Diversity & Inclusion, Sustainability, Remote Work and Social, giving team members ownership over causes they care about while strengthening our culture from within.
At Microsoft, I led digital skilling initiatives for indigenous youth through Microsoft’s Māori and Pasifika ERG and drove internal events for the LGBTQ+ GLEAM network.
During my time with Isobar, I represented the company on the Dentsu Aegis Network NZ DE&I Council, co-led the ‘Women in Leadership’ group, launched our first ShadowTech mentoring event to introduce female students to STEAM careers and founded a community partnership with Manurewa High School’s Business Academy.
I’m committed to shaping purpose-driven environments where difference is recognised as a source of creativity, innovation and collective potential.
References
“Lydia demonstrates an outstanding positive attitude, inclusive nature, and is forward thinking. She is a natural leader who understands her market and is passionate about constantly creating opportunities to empower her customers, partners and peers.
She has an ability to navigate complex scenarios, a natural leadership style, drive for excellence, passion and professionalism.
Lydia is energized by the success of others and consistently strives to create an inclusive and diverse work environment both internally and externally on a day to day basis.”
Emma Barrett
Public Sector Director, Microsoft New Zealand | LinkedIn
“Lydia is a highly motivated and driven professional with exceptional working and personal standards and has more depth than anyone I have worked with.
We worked together for four years and in that time Lydia grew to become one of our top performers, demonstrating her abilities to grow our clients’ businesses through our digital solutions while showing her strong understanding across the technical and design thinking landscape.
Lydia is one of the most dynamic people I have had the pleasure of working with. Her interests and view on the world shows depth of character and lateral thinking that is an asset to any employer looking for someone with both highly capable skills and can add value to any conversation.
Wherever Lydia goes she has impact and she is guaranteed to be a superstar on any team.”
Danika Paki
Former Head of Client Services, Isobar New Zealand | LinkedIn
“Lydia is a natural modern leader - she's inclusive, leads with purpose, is adaptive in fast-paced and changing conditions and she's passionate about identifying opportunities - for colleagues and clients alike. Most importantly, she leads by example and always prioritises doing over saying.”
Gavin Becker
Former Managing Director, Isobar New Zealand | LinkedIn
Contact
Amsterdam, Netherlands
